Shift Lead in Training - Bongo East + Game Point APPLY NOW

Bongo East + Game Point - East Nashville
Front of House
Full time

About Bongo East + Game Point:

Bongo East + Game Point is a unique and vibrant cafe located in Nashville, offering a dynamic combination of specialty coffee, delicious food, and a curated selection of board games. As a hub for the community, our cafe provides a welcoming and inclusive space where guests can enjoy great food and drinks while engaging in friendly competition and socializing with friends and family.

Position Overview:

We are seeking a motivated and enthusiastic individual to join our team at Bongo East + Game Point as a Shift Lead in Training. This position will begin as a Cafe Team Member with the objective of training for advancement into a leadership role as a Shift Lead. The Shift Lead in Training will receive thorough training to develop the skills and knowledge necessary to effectively lead a team and oversee cafe operations. Full-time hours are required, and the hourly rate will start at the cafe rate, increasing to the Shift Lead rate after training.

Responsibilities:

  • Work closely with the cafe management team to learn and understand all aspects of cafe operations, including customer service, food and beverage preparation, inventory management, and team leadership.
  • Assist with opening and closing procedures, including setting up and breaking down the cafe, managing cash registers, and ensuring cleanliness and organization throughout the shift.
  • Lead by example and provide excellent customer service by greeting guests, taking orders, and ensuring that all customer inquiries and concerns are addressed promptly and professionally.
  • Learn to effectively train and supervise cafe team members, delegating tasks, and providing guidance and support as needed to ensure smooth and efficient operations.
  • Assist with inventory management, including monitoring stock levels, placing orders, and conducting regular inventory counts.
  • Assist with scheduling and staffing, including coordinating shifts and breaks for cafe team members and ensuring adequate coverage during peak hours.
  • Uphold all company policies and procedures, including food safety and sanitation guidelines, health and safety regulations, and standards of conduct.

Qualifications:

  • Previous cafe experience is highly recommended but not required.
  • Strong interpersonal and communication skills, with the ability to effectively interact with customers and coworkers.
  • Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong leadership potential and a desire to grow and develop in a leadership role.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • A positive attitude and a passion for providing exceptional customer service.

Benefits:

  • Competitive hourly wage + tips, with an increase to the Shift Lead rate (hourly + tips) upon completion of training.
  • Opportunities for advancement and career growth within the company.
  • Employee discounts on food, beverages, and game rentals.
  • Comprehensive training and mentorship program.
  • A dynamic and inclusive work environment with a supportive team.

Join the Bongo East + Game Point family and embark on a rewarding career journey with us! If you're passionate about hospitality and leadership and eager to learn and grow in a fast-paced cafe environment, we'd love to hear from you. Apply now!


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